Atmosfy · Consumer Mobile · Rewards

Turning participation into tangible rewards

An end-to-end wallet for tracking credits, earning more, cashing out, and discovering travel and experience partners.

Project overview

Role

Product Designer

Platform

Consumer Mobile

Scope

End-to-end product design

The opportunity

Product problem

Credits lacked a clear, centralized experience for tracking, earning, and using their value.

User need

Users needed to understand their balance, how to earn more, and what they could do next.

Business context

The wallet turned participation into tangible rewards while creating opportunities for travel and experience partnerships.

Design goals

Make rewards easy to understand, simplify earning and cashing out, and connect users with relevant partner experiences.

Wallet experience

Key flows

Ways to earn

Cash-out flow

Design decisions

Making value easy to understand

The balance became the visual anchor, with credits and activity organized so users could understand their value at a glance.

Turning rewards into useful options

Clear paths helped users decide whether to earn more, cash out, or explore rewards from travel and experience partners.

Building trust around cash-out

Eligibility, progress, and next steps were made visible so users understood what to expect before cashing out.

Reflection

Reflection

Designing the wallet reinforced that rewards only feel valuable when people understand what they have and what they can do with it. As we released the updates, I personally witnessed a significant increase in user interaction and creator activation, showing how clear value and incentives could drive participation.

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